Privacy Policy

Privacy Policy Quick Links

Personal Information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site and collect data, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Third parties

Brainline has elected to work with vetted and approved third parties that may act in the manner of controllers, sub-controllers and data processors for the purpose of supporting academic learning. One of the chosen data processors, ProctorFree Inc., will be employed and made available for the convenience of students to receive online invigilation (proctoring) services in an on-demand format as instructed by faculty and staff.

ProctorFree is a SOC 2 Type 1 compliant data processor with publicly available information in regard to the limited amount of information that is processed, and how to request the deletion of any information after the completion of an invigilated (proctored) exam. Information processed by ProctorFree is limited in scope, specific to fulfilling the responsibility of online invigilation (proctoring), the information is never sold or shared with 3rd parties, and can be deleted upon request. Students and Guardians wishing to opt-out of this service can contact their primary point of contact at the school to understand what other options may be available to them. ProctorFree can be contacted via email at [email protected] and ProctorFree’s privacy policy is available here:

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

Brainline will provide you with access to any personal information that we hold about you. You may also request us to update the personal information that we hold about you. Kindly contact us at [email protected] to request access to or to update your personal information. You can be asked to be removed from any of the Brainline subscriptions opted-in on the Brainline website at any time.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:215 Veronica Road, Montana, Pretoria, GP, 0182, South Africa.