The POPI Act stipulates eight conditions for the lawful processing of data. This includes:

• Accountability
• Processing limitation
• Purpose specification
• Further processing limitation
• Information quality
• Openness
• Security safeguards
• Data subject participation

This document outlines the process followed by Brainline to ensure compliance with the POPI Act.

It is of our utmost concern that the personal information of our clients is protected. Should you want to report any concerns on how your personal information is handled, you may send us an email to io@brainline.com.

The second condition handles the processing of data on the system. This includes processing data in such a way that it doesn’t risk the subject’s privacy, that only relevant data is processed, and that the subject gives consent for this data to be used. Proof of this consent must be kept on the system and the subject should be able to withdraw this consent at any given time.The following data is processed on Brainline’s systems:

General website at www.brainline.com

Where the user completes a contact form, the information may be used to contact the user for marketing reasons with the purpose of assisting them to choose the correct product.
This data is stored on Mailchimp’s servers, and access is restricted to Brainline’s marketing administrators.
The following information may be requested:

• Name
• Surname
• Contact number
• Email address

Enrolment at www.brainline.com

Only relevant personal information, which is required for identification purposes, is asked from the user upon enrolling with Brainline on www.mybrainline.com

Personal Details:

• Name
• Surname
• ID/Passport number (including identification document)
• Language
• Brainline branch at which enrolment is taking place

Contact Details:

• Work, home, and cell numbers (of both parents/guardians)
• Two email addresses
• Student internet access/ not

Address Details:

• Physical and postal addresses
• Whether you reside outside SA/ not

Student Details:

• Name
• Surname
• Email address
• ID Number
• Photo of student (if they wish to upload)
• Copy of certified ID document (proof of student’s existence)
• Citizenship
• Home Language
• Gender
• Disability status: Medical/Physical (to assist with academic queries)
• Date of birth
• Cell number
• Academic history: Previous academic report
• Financial documents: Debit order agreement, which includes proof of income as well as banking details (where disclosed on not opting to pay via EFT)
• In the case of application for accommodation through the IEB:
  • Report from an educational psychologist, which includes tests pertaining to spelling, reading, or the results of these
  • Medical reports
  • Psychological reports as and where applicable
  • Immigrant status where exemption is applied for the Afrikaans language

General:

All communication and/or correspondence are logged on www.mybrainline.com (the enrolment platform)

• Records of phone calls
• Changes to the enrolment database
• Emails/SMSs sent or received by client
• Approved / Lead / Block / Suspension of services
• Details of dispatch of documents/items/reports (any items or documents dispatched)

Learning platform on www.brainonline.com

Automatic Internet usage information is logged on the system, such as Internet Protocol address (IP address), browsing habits, click patterns, cookie preferences, JavaScript enablement, the content and pages that are accessed on the website, and the dates and times of individuals’ website visits, paths taken, and time spent on sites and pages within the website (usage information).

Cookies

Small text files called ‘cookies’ are put on the user’s device when they visit the site. These files do contain a personal identifier allowing Brainline to associate personal data with a certain device. These files ensure the tailoring of the website’s functionality to the user’s personal preferences, e.g. allowing quick access links to most recently used areas of the site.